It was a scene like no other.
One that would make Ru Paul and Michelle Visage shed a tear.
The Siene River sat shimmering in the background. In front of it was a long, red table with a myriad of performers dressed to the nines. A blue man sat atop the table, adorned with roses and fruits. Drag queens and dancers performed all around.
And it has caused an absolute uproar. Spectators have drawn parallels to Leonardo da Vinci's 'The Last Supper,' claiming it was a mockery of Christianity and even calling it the 'theatre of Satan.'
Paris 2024 has seen the evolution of the traditional games we know so well. We've seen the introduction of youth-oriented sports such as surfing, skateboarding and breakdancing. And this suggests the Olympic committee is trying to reverse a decades-long decline in younger viewership and improve inclusivity and gender balance.
The star-studded attendance this year and coverage by the likes of Snoop Dogg show a completely refreshed version of the games we've not seen before.
However, this transition has been anything but smooth. On one hand, traditionalists have resisted and condemned the changes. On the other, modernists welcome them as a reflection of the times we live in.
The risks of rebranding to fit cultural norms are high. You can alienate your audience and cause reputational damage that can be hard to reverse.
But not doing so comes with its own risks, indifference and stagnation to name a few.
The evolution of your brand in response to societal shifts is critical. But unfortunately, the current climate of heightened polarisation presents a paradox. Despite brands operating with a spirit of inclusion, brand managers are becoming more risk averse out of fear of backlash. (I don't need to remind you of what happened to Bud Light.)
So how on earth do we navigate such murky waters? After all, nobody wants to alienate parts of their audience.
Learning how to speak directly to them will prevent the phenomenon of being everything to everyone and falling flat on your face.
Niche audiences can be an engine of growth, not a limitation or constraint. Risks can be a catalyst for inclusive and impactful work without sacrificing core audiences.
The more personal, the more universal. Sounds counterintuitive, right? But brands should seek to embrace this idea. Dive deep into a community to find human truths that create emotional connections and resonate with a broad audience.
At the end of the day, the human experience is universal. A generic message risks getting lost in the noise, so specificity is key to standing out. Talking to everyone is talking to no one, so avoid this at all costs.
Invest time in understanding the nuances of niche communities. Conduct focus groups, surveys and interviews to learn about the unique values, challenges and desires of these groups. This will help you craft messages that resonate on a more personal level. Then you can tailor your campaigns to speak directly to these audiences in a way that's meaningful to them.
Always work with your brand's purpose in mind. Define it, understand it, and don't forget it. Then consider how you can apply that purpose to specific communities.
