Social media management isn't a service. It's the thing that makes all the other services actually work.
Without someone scheduling posts, nothing goes live. Without someone pulling reports, you don't know what's working. Without someone coordinating the team, everything falls apart.
This is the unglamorous work that most agencies treat as an afterthought. We treat it as essential.
When you work with us, you get a dedicated Client Lead who orchestrates everything. They sit in the same room as your content creators, your creative strategist, and your community manager. They're not a project manager forwarding emails. They're the person responsible for making sure your organic social actually grows.
Your Client Lead is in constant contact with you. Weekly WIPs. Monthly reviews. Quarterly deep dives. Plus the emails, calls, and texts in between. You'll never wonder what's happening with your account because you'll always know.
We manage your accounts completely. We have access, we handle publishing, we own the process. You don't need to worry about scheduling posts or updating platform settings. That's on us.
And we report on everything.
Weekly, you get a mini report with key learnings from that week's content. What performed, what didn't, and what we're doing about it.
Monthly, you get a comprehensive report showing the bigger picture. Growth, engagement, sentiment, and how it all ladders up to your goals.
Quarterly, we run a full retrospective. A 2-3 hour session where we dig deep into what's working, what needs to change, and where we're heading next.
This is what it looks like when an agency actually manages your social media. Not just posts content and sends you a PDF at the end of the month.
Here's the thing though. You can't hire us just for management. Or just for content. Or just for strategy.
We do it all, or we don't do it at all.
Our process only works when everything is connected. The strategy informs the content. The content fuels the community. The community insights shape the next round of content. The Client Lead keeps it all moving.
Pull one piece out and the whole system breaks.
So if you're looking for someone to just post for you, we're not the right fit. But if you want a team that will own your organic social completely and treat it like their own, that's what we do.
A dedicated Client Lead who is your single point of contact and orchestrates your entire pod.
Full account management including publishing, scheduling, and platform administration.
Weekly WIP meetings with mini reports covering key learnings and performance insights.
Monthly reports with comprehensive data on growth, engagement, and progress toward goals.
Quarterly retrospectives. A 2-3 hour deep dive reviewing everything and planning what's next.
Constant communication. Your Client Lead is available via email, call, or text whenever you need them.
A fully integrated pod with your Client Lead, Creative Strategist, Content Creators, Community Manager, and Copywriter all working together in the same room.
Complete ownership of your organic social so you can focus on your business.
Onboarding (Weeks 1-4)
You start with our 4-week onboarding where we develop your organic social strategy, brand positioning, anchor series, and creative concepts. This is where everything gets built before we go live.
Retainer (Week 5 onwards)
Once onboarded, you move into ongoing retainer. This is where the real work happens.
Weekly
Your pod creates content based on the strategy. Content gets published according to your cadence. Community management happens daily. Your Client Lead runs a weekly WIP with a mini report covering what's working and what we're learning.
Monthly
Your Client Lead delivers a comprehensive monthly report. We review growth, engagement, sentiment, and performance against goals. We adjust the approach based on what the data tells us.
Quarterly
We run a full retrospective. This is a 2-3 hour session where we dig into everything. What worked. What didn't. What's changing in the platforms. Where we're heading next. This is where big strategic shifts happen.
The cycle continues. Content improves because we're learning. Community grows because we're engaging. Results compound because the system is connected.
This is what full service organic social management looks like.
